Being a family-owned and run business, we uphold values and standards that exceed most customers' expectations. However, if you've never done business with us before, how do you know what to expect?
Below is a list of what we do at Ivan Hamill Cars and what you can expect from us.
Customers are at different stages of the buying cycle, and we respect this. Whether you're just looking or ready to place a deposit, we will assist you at your own pace without pressure or obligation. If you need time to think about your decision or discuss it with others, we will respect that and help you make the best choice for your needs.
Helping you make your decision is our priority. In our experience, most customers know what they want, and once you've made your decision, the rest is easy.
Not purchased from us before? Don’t worry. Here’s a list of our standards so you know exactly what to expect.
We ensure our vehicles have tyre tread above 3mm, which exceeds the legal minimum of 1.6mm. Any tyre below this standard is replaced before sale to provide many miles of safe motoring.
We strive to ensure that the paintwork is appropriate for the vehicle's age and mileage. Minor stone chips, scuffs and light scratches are common with used vehicles, but we make every effort to machine polish these before display or collection.
We use specialist dent removal technicians for parking dents and dings, while more substantial repairs are completed by trusted local body shops to a high standard.
Some vehicles may have had previous paintwork repairs. However, we carry out comprehensive history checks to ensure that the vehicle has not been involved in a significant accident or written off by an insurance company.
All vehicles receive a full interior valet and odour treatment to remove any unpleasant smells and ensure the cabin is presented to the highest possible standard.
Many modern vehicles are fitted with alloy wheels, which enhance both appearance and resale value. Minor blemishes are considered normal wear and tear, although repairs may be carried out where necessary to maintain the vehicle's presentation.
Before purchasing a vehicle for stock, we carry out thorough checks including a review of its service history. Prior to collection, every vehicle is serviced and inspected, often including an MOT check where appropriate.
Since the DVLA changes introduced in October 2014, we aim to make vehicle taxation and cherished registration transfers as simple and hassle-free as possible.
For additional peace of mind, all our vehicles come with a multi-point pre-delivery inspection and a 3-month / 3,000-mile warranty, excluding vehicles over 10 years old or those with more than 100,000 miles.
As a family business, we hold ourselves to the highest morals, values and standards, ensuring your car-buying experience with us is both hassle-free and memorable.
